Last Updated: September 08, 2026
Refund Allowed
If your order is in "Pending" status
No Refund
If your order has moved to "Processing" or beyond
1. Overview
At Launch Tube, we strive to deliver high-quality social media marketing services. We understand that sometimes things don't go as planned. Our refund policy is designed to be clear and fair.
2. When Refunds Are Available
- Pending Orders: You may request a full refund for orders that are still in "Pending" status
- Processing Failed: If we are unable to deliver your order within the stated timeframe
- Duplicate Payment: If you were accidentally charged twice
- Technical Error: If our system failed to process your request correctly
3. When Refunds Are Not Available
- Processing Orders: Once an order has moved to "Processing", no refund will be issued
- Completed Orders: Delivered services are non-refundable
- Third-Party Issues: Platform changes (YouTube, Instagram, etc.) are beyond our control
- Change of Mind: If you no longer want the service after it has been processed
- Incorrect URLs: If you provided incorrect target URLs
4. How to Request a Refund
- Contact Support: Visit our Support Page or reply to your order thread
- Provide Order Details: Include your order number and reason for refund
- Wait for Review: We will review your request within 24-48 hours
- Approval: If approved, refund will be processed within 5-7 business days
Refund Process Timeline
1
Request Submitted
You submit refund request via support
2
Review (24-48 hrs)
Our team reviews and verifies your request
3
Approval
If eligible, refund is approved
4
Processing (5-7 days)
Refund sent to your original payment method
5. Refund Amount
- Full refund for eligible pending orders
- Partial refunds for partially delivered services
- Original payment method fees are non-refundable
- Refund amount is based on the original purchase price
6. Chargebacks
If you dispute a charge without contacting us first, we may suspend your account. Please contact us directly for any issues before filing a chargeback.
7. Contact Us
If you have any questions about our refund policy, please contact us:
Email: support@launchtube.online
Support: Contact Support
Response Time: Within 24-48 hours